Automated rent payments

We are currently unable to take automated payments for rent over the phone. If you need to make any payments, please use an alternative method. We apologise for any inconvenience caused.

How long will it take to find a home

There is a shortage of fully adapted properties in Derby, especially for families. If you need an adapted property will also be able to place bids on properties that might not have all the adaptations you need. If you are shortlisted, we’ll assess whether the adaptations can be made to meet your needs.

If you've been placed in the 'Open to all' band, it means you don’t have a need for social housing and it is highly unlikely that you'll be offered a property. There are currently around 2,000 people in the open to all band and in the last three months, 0 properties have been advertised in this band.

We recommend that people in this band look at other options such as renting privately, or if you're already in a social housing property, consider a 'Mutual Exchange'