A mutual exchange is an agreement between two (or more) tenants to swap homes (within Derby or nationally).
To be eligible both tenants must:
- Be a Council or Housing association tenant
- Have a secure tenancy
- Not be in rent arrears
There are many websites available for mutual exchanges, but most will charge you to use this service. House Exchange is a mutual exchange service that is free to use for Derby City Council and Derby Homes tenants. You can find more information and instructions on how to register on the House Exchange website.
How to swap your home through a mutual exchange
Important: You must get permission from us before you agree to an exchange.
Use a site like House Exchange to search for a home to swap with. Once you’ve found someone you want to swap homes with, you’ll both need to fill out our mutual exchange form (below) and either:
- Email it to [email protected]
- Post it to 839 London Road, Derby DE24 8UZ
If the person you wish to swap with is not a Derby Homes tenant, they will also need to follow their housing provider's own process for mutual exchange.
Once we’ve received the form, we will carry out an inspection of the property. We will make a decision on whether or not the exchange can go ahead within 42 days. If the exchange is approved, we carry out gas and electric safety checks before the swap goes ahead.
If you need help with a mutual exchange, or want us to send you a paper form, contact us.