myAccount

Derby City Council are currently experiencing issues with their myAccount, which are being investigated as a priority. We apologise for any inconvenience caused.

Derby Homes homepage

damp and mould campaign

Find out about damp and mould

Report damp and mould and get tips to help remove and reduce mould and condensation build up in your home.
Safety Check calling card on doormat

Rearrange or cancel an appointment

Helping you with the cost of living

Help with the cost of living
complete our about you survey

Help us learn more About You
Customer service assistant answering a call

How we handle complaints

We try to get things right first time. However, we appreciate this doesn’t always happen.