Senior Management Team

Maria Murphy - Managing Director‌

‌The Managing Director has overall corporate management and operational responsibility (including overall management responsibility for all officers) and represents the Board on partnership and external bodies.

Michael Kirk - Head of Income and Finance‌

The Finance Director and Company Secretary is responsible for ensuring proper governance of Derby Homes, support for its Board and compliance with statutory requirements, together with management of the following service areas:

  • Budgets
  • Payments and accountancy
  • Performance management
  • Procurement
  • Governance
  • Legal
  • Corporate Services and Information and Communication Technology (ICT)‌

Shaun Bennett - Director of Investment & Regeneration‌

The Director of Property has responsibility for strategic management of all maintenance and new build services covering:

  • planned maintenance
  • programmed and cyclical maintenance
  • responsive repairs and servicing

This includes management of health and safety in these high risk areas of the business.

Clare Mehrbani - Director of Housing Services‌

The Director of Housing Services has overall responsibility for all areas of housing management and homelessness services.‌

Taranjit Lalria - Head of Governance and Corporate Support ‌

The Head of Governance and Corporate Services is responsible for the Governance of the company including:

  • legal and data processing issues
  • equality and diversity issues
  • corporate services
  • procurement
  • health and safety
  • corporate support‌

‌Helen Samuel - Head of Finance and Income

The Head of Finance and Income is responsible for income management, including:

  • rent arrears
  • rental control
  • money and other advice services
  • customer services and leasehold management
  • delivery of budgeting, accounting and company payments/income services‌

Holly Johnson - Head of Quality and Consumer Regulation

The Head of Corporate Improvement and Consumer Regulation is responsible for:

  • consumer regulation
  • performance and assurance
  • Tenant Satisfaction Measures (TSMs)
  • business improvement
  • digital transformation
  • data and insight
  • knowledge and information management

The Head of Customer Experience & Insight is responsible for:

  • Customer insight
  • Inclusion and accessibility
  • Complaints and feedback
  • Customer engagement
  • Communications and marketing
  • Customer experience

Steve Bayliss - Head of Repairs‌

The Head of Repairs is responsible for the responsive repairs service.

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The Head of Capital Works is responsible for:

  • planned and programmed maintenance
  • development and new build‌

 

Carl Tring-Willis- Head of Housing Management

The Head of Housing Options and Homelessness is responsible for:

  • homelessness services
  • partnership working
  • housing options
  • allocations

Tracy O'Connor

The Head of Housing Management is responsible for:

  • safeguarding
  • supported housing services
  • day-to-day services provided through local offices
  • management and maintenance of estates
  • anti-social behaviour‌