Updating your tenancy
It’s important to keep your tenancy details up to date so we know who is living with you. This lets us tailor our service to you and identify things like overcrowding.
Changes you need to let us know:
- Change of name
- Change of marital status
- People moving in
- People moving out
- New children
- If anyone in the household has passed away
- Any vulnerabilities, disabilities or needs we don't already know about
- If you want someone to speak to us on your behalf
Get in touch with us if you want to make any changes to your tenancy.
If you haven't updated your details recently, you may be contacted by independent research company on our behalf to get this information from you.
We will contact you by email or letter if you will be contacted by them. We'll also let you know what to expect including the name of the company and how to check if the person contacting you is who they say they are.