About you: Household survey
Overview
When did you last tell us about any changes to you, your household and any needs you have?
When we speak with customers, we often find the information we have about them is out of date. This can mean we don’t have the right phone number, we don’t know who lives with you and whether there have been any significant changes to circumstances. This means we may not be aware of how best we can deliver our services to suit your needs.
Our ‘About you’ survey, is an opportunity for you to update us on anything we might need to know about you and those living with you.
It should take around 5-10 minutes to complete for each person in your house.