Money and benefit advice

  • help you to increase your income - including benefits you may be entitled to 
  • help you reduce your bills 
  • help you plan your budget 
  • check whether you’re accountable for your debts 
  • help you prioritise your debts
  • negotiate with the people or companies you owe money to 
  • discuss your options for becoming debt free 
  • help you with Debt Relief Order/Bankruptcy applications 
If you’re not a Derby Homes customer, you can still access free debt advice from:
You can also get free housing advice from Shelter.
  • give specialist advice on welfare benefits  
  • give advice on which benefits you may be entitled to 
  • give advice on how to claim benefits 
  • help you to complete disability benefit forms 
  • help you challenge benefit decisions 

If you think you’ve been refused benefits unfairly, we can help you appeal the decision. We can help with: 

  • Mandatory reconsiderations 
  • appeal forms 
  • representation at tribunals