Money Advice

Our Money Advice team provides free advice to:

  • Derby City Council/Derby Homes tenants and leaseholders
  • local councillors who represent Derby residents
  • professionals working in Derby for voluntary sector organisations.

We can help you :

  • with benefits and money problems
  • plan your weekly and monthly budget if you are struggling to pay your rent
  • sort out your debts, identify the most important debts, and take action
  • negotiate with the people or companies you owe money to
  • with advice on court procedures, help with replying to court documents, and represent you at court appearances, where appropriate.
  • identify what benefits you may be entitled to
  • claim grants from charitable trusts for utility arrears and essential household items
  • if you are affected by under-occupancy or the benefit cap

We can offer you advice on:

  • handling your debts
  • negotiating with your creditors
  • dealing with Debt Relief Orders or bankruptcy
  • other services that might be useful to you

Email to arrange an appointment or phone 01332 643 394. Appointments are available at the Council House or our housing offices at Brook Street, Stockbrook Street, Sussex Circus, Allenton and Old Sinfin.

If you are not a Derby Homes Tenant you may still be able to get help by contacting Citizens Advice.

Money Sorted in D2N2 (logo) 

Money Sorted in D2N2

Derby Advice is a partner in ‘Money Sorted in D2N2’, a financial inclusion project helping people with money management and improving people’s financial well-being. Money Sorted in D2N2 provides support and personally tailored interventions for people experiencing the greatest financial difficulty.

It will enable individuals to take control, build their confidence and skills and help them tackle barriers and problems in order to improve their financial well-being.

Who is it for?

People of working age who are experiencing financial difficulties and exclusion, who are unemployed or economically inactive and living in the D2N2 area.

What does the project provide?

  • Personal Navigator providing individual support
  • Assessment of financial well-being
  • Personal Financial Resilience Plan
  • Support with current financial circumstances, including debt, benefits, banking and any other aspects
  • Financial capability support/ training, tailored to the needs of the participant
  • Money Mentor option
  • Other support, as relevant to the participant

It will also help in moving people toward training or employment

How is the project funded?

‘Money Sorted in D2N2’ is a three year project funded as part of the Building Better Opportunities programme in D2N2. This project is funded by the European Social Fund and The National Lottery Community Fund.

Lottery Community Fund - European Union: European Social Fund

How do I make a referral?

If you are working with someone who may be interested in this project, please contact Leanne Scaysbrook on 01332 643396 or email

Where can I find out more general information?

For general information about the project across the area, please contact the Money Sorted in D2N2 team directly.