So we can provide the very best service to our tenants, we form close working partnerships with a range of local and national organisations.

Derby Association of Community Partners

The Derby Association of Community Partners (DACP) is a voluntary organisation for tenants, community groups and other partner agencies.

We are an established group of tenants who volunteer our time to make sure Derby Homes are providing you with an excellent service. We have good, in-depth knowledge of housing issues and how Derby Homes operates as a company. This means we’re in a good position to be able to help you if you have an idea how they could improve or if you have an issue you need resolving.

Our annual general meeting takes place in May every year.

We also work with Derby Homes to improve services by carrying out inspections of empty properties that are ready to let and by talking to tenants who have experienced a service to find out how the service was for them from start to finish.


Derby Association of Community Partners

839 London Road

Derby DE24 8UZ

Derby City Council

Derby Homes is 100% owned by Derby City Council. We work on their behalf to:

  • Implement the Council’s housing strategy
  • Operate the allocations policy, giving priority to homeless applicants
  • Manage the homeless hostel and provide other temporary accommodation for homeless people
  • Build links with schools on council estates
  • Provide a supported living service to older and disabled people

Our work includes liaison with the City and Neighbourhood Partnerships (formerly the Community Safety Partnership) and the Neighbourhood teams to identify issues on the estates and help resolve them. 

Derby Homes supports the Derby City Council’s Children and Young Person Strategy.

Derbyshire Children's Holiday Centre

The Derbyshire Children's Holiday Centre was set up in 1891 to provide holidays for disadvantaged children and currently provides over 450 holidays a year.

The centre in Skegness is a safe, caring and happy place where children can relax, have fun and make new friends. It’s also an opportunity for personal and social development, which can be of lasting benefit to children.

The Derbyshire Children's Holiday Centre relies on your support to continue this important work. For more information, please visit their website.

Derby Homes has been associated with the Derbyshire Children's Holiday Centre since 2005. We have made financial donations to the Centre over the last few years which has enabled children, aged between 7 and 13 who live in the priority wards of Sinfin, Arboretum, Normanton, Abbey, Derwent, Chaddesden, Alvaston, and Mackworth to have a week long holiday in the Centre.

In addition some of our staff have given their time and expertise for free help to renovate the centre and to raise funds on an ongoing basis.

Derbyshire Constabulary

Derbyshire Constabulary serves a region of over 1,000 square miles, with a population approaching one million. It is an important partner for us and we hold regular meetings to review issues of concern. At a more local level, beat officers and Derby Homes’ staff develop close working relationships.

For non-emergency calls dial 101.

In case of an emergency, ring 999.



Derbyshire Fire and Rescue Service

The aim of Derbyshire Fire and Rescue Service (DFRS)  is to make Derbyshire a safer place to live, work and visit. As well as responding to emergencies, the fire service also does a lot of fire prevention work.

Derby Homes and DFRS have developed a Home Fire Safety Checks (HFSC) strategy to promote fire safety in the home. DFRS conduct periodic audits to ensure that HFSC’s are completed to a high standard which is current and relevant to tenants

We work together to identify trends in council house fires, taking action to reduce such risks. Recently, our work has focused on:

  • the importance of smoke alarms
  • using chip pans safely
  • reducing arson.

Statistics provided by the DFRS  indicate that there has been a reduction in fires in Derby Homes’ properties since the HFRC’s began in 2008. 



The Enthusiasm Trust began in 1992 in response to a need in the Allenton and Osmaston area of Derby. It is a voluntary & community organisation working with young people in deprived communities. Enthusiasm have three core programmes to fully engage and support young people from these local communities who are most at risk of offending and social exclusion. It provides the young people with opportunities to fulfil their true potential: reducing anti-social behaviour and reducing the risk of young people entering into the Criminal justice system.

Young people get involved through agencies, schools and Local Housing Offices. The project continually develops links with local communities and parents and has been recognised both locally and nationally for its success. In June 2018, Enthusiasm were awared the Queen's Award for Voluntary Service, the equivalent of an MBE for voluntary groups.

It's activities include youth clubs, outreach and workshops for young people tackling issues such as alcohol and teenage pregnancy and intensive one-to-one mentoring to build the skills and confidence of the young people involved.

Derby Homes has provided support through the provision of premises. This combined with a grant from the Single Regeneration Budget, has meant that the project was able to expand and develop and eventually become established as a charity in March 2001.

Derby Homes has been working successfully with the Derby based Enthusiasm Project to help young people on its estates find employment. Derby Homes has also offered work placements to young people on the project.


Derbyshire Credit Union

Derby Homes are working with Derbyshire Community Bank (trading name for Erewash Credit Union) to help tenants to access financial services such as savings products, loans at affordable rates and bank accounts.

Derby Homes will pay the membership fee for tenants to join the credit union and pay the transaction charge for each rent payment made. You will then be in a position to choose other appropriate products you may need such as savings products and affordable loans.

With a Credit Union you get:

  • Life-time membership to your local credit union
  • Some money for your 'share' in your credit union to keep your account open
  • Access to fair, ethical and affordable loans, safe savings and much more

Derby Homes will:

  • Pay the lifelong £10 joining fee
  • Pay each transaction cost for rent payments for the life of the membership.

You could open Budget Account or a Current Account and Derby Homes will still pay the lifelong joining fee and you pay the monthly charge for the account.

A Budget account:

  • Allows you to manage your money better so your bills are paid on time
  • Enables you to set savings targets and save for specific items
  • Improves your credit rating and helps manage any debts better
  • Manages your money withdrawals to help control your spending
  • Helps you to become a better saver

A Current Account gives you:

  • Instant access to your money via ATM machines and the Post Office
  • Direct Debit and Standing Order facilities
  • Wages, benefits and other payments can be paid directly into your account
  • A VISA debit card to use in shops, online and abroad
  • Free (UK Link) withdrawals giving instant access to your cash from ATM machines

For further advice on free credit union membership, services and accounts available please contact Derby Homes Income Team on 01332 888777

Neighbourhood Board

Your Neighbourhood Board is the main leadership group for the neighbourhood. It is an opportunity for people to get really involved in their neighbourhood as community leaders, working alongside their councillors and local services.

Your Neighbourhood Board leads on behalf of the neighbourhood as a whole. The Board agrees the priorities for the neighbourhood, decides where delegated Council budgets, such as Section 106 funding and Local Transport Plan Priorities, are to be spent, monitors performance, influences decisions that reflect the views of local residents, and decides on the vision for your neighbourhood.

The Neighbourhood Managers are as follows:

Sharon Sewell

Tel: 01332 643042 email:

Alvaston, Blagreaves, Boulton, Chaddesden, Chellaston, Derwent, Oakwood and Sinfin

Sarah Dosunmu

Tel: 0133264 3041 email:

Abbey, Allestree, Arboretum, Darley, Littleover, Mackworth, Mickleover, Normanton, Spondon

Opportunities to join the Neighbourhood Board

The membership of each Neighbourhood Board is being reviewed annually. If you are interested in joining the Neighbourhood Board please contact the appropriate Neighbourhood Manager. Further information can be found on Derby City Council website

Money Sorted in D2N2 (logo) 

Money Sorted in D2N2

Derby Advice is a partner in ‘Money Sorted in D2N2’, a financial inclusion project helping people with money management and improving people’s financial well-being. Money Sorted in D2N2 provides support and personally tailored interventions for people experiencing the greatest financial difficulty.

It will enable individuals to take control, build their confidence and skills and help them tackle barriers and problems in order to improve their financial well-being.

Who is it for?

People of working age who are experiencing financial difficulties and exclusion, who are unemployed or economically inactive and living in the D2N2 area.

What does the project provide?

  • Personal Navigator providing individual support
  • Assessment of financial well-being
  • Personal Financial Resilience Plan
  • Support with current financial circumstances, including debt, benefits, banking and any other aspects
  • Financial capability support/ training, tailored to the needs of the participant
  • Money Mentor option
  • Other support, as relevant to the participant

It will also help in moving people toward training or employment

How is the project funded?

‘Money Sorted in D2N2’ is a three year project funded as part of the Building Better Opportunities programme in D2N2. This project is funded by the European Social Fund and The National Lottery Community Fund.

Lottery Community Fund - European Union: European Social Fund

How do I make a referral?

If you are working with someone who may be interested in this project, please contact Leanne Scaysbrook on 01332 643396 or email

Where can I find out more general information?

For general information about the project across the area, please contact the Money Sorted in D2N2 team directly.

Private Rented Sector Team

The Private Sector Housing Team is a new team created within the Housing Options Service managed by Derby Homes. We will be working proactively with tenants, landlords and agents in the private rented sector to help people in the borough to access good quality, affordable housing.

Are you a landlord with properties to rent in Derby?

We offer landlords

  • A FREE tenant finding service
  • Access to a caseworker who will assist you and your tenant in getting a tenancy underway
  • Affordability checks to ensure your tenant is able to meet the rent costs
  • Housing benefit payments made directly to you
  • A dedicated benefit assessor to check your tenants benefit claim
  • Financial assistance for tenants to help meet the costs of securing a tenancy in the private rented sector
  • Inspection of your property in line with the HHSRS (Housing Health and Safety Rating System)

We are dedicated to working with landlords and agents in the private rented sector. Our caseworkers have a wealth of knowledge on housing, welfare benefits, homelessness legislation and housing related issues

What would you like from a tenant to secure your property?

  • A cash deposit?
  • Rent in advance?
  • Gas safety check paid for?
  • Payment for fire detection installation?
  • An Energy Performance Certificate (EPC) paid for?
  • Minor repairs in the property paid for?
  • Deposit guarantee?
  • Tenancy support?
  • Housing benefit assistance?
  • Regular tenancy inspections?

We're happy to negotiate on any reasonable request, just call us and ask!

We offer tenants

  • Advice and assistance about your options for housing in the private rented sector
  • A home in the area of your choice
  • Affordability checks to ensure you are able to meet the rental costs of a new tenancy
  • Signposting and referrals for assistance with money management/debt and other barriers that may be preventing you to access your own tenancy
  • Financial assistance to help meet the costs of securing a tenancy (subject to affordability)
  • Assistance to claim any housing benefit you may be entitled to
  • Any housing benefit entitlement paid directly to your landlord