Derby City Council
Derby Homes is 100% owned by Derby City Council. We are an ALMO (Arms Length Management Organisation) who manage the council's housing stock of over 12,000 properties.
We work on behalf of the Council to:
- Implement the Council’s housing strategy
- Operate the allocations policy, which sets out how housing stock is allocated
- Manage homeless services, including street outreach work, and provide other temporary accommodation for homeless people
- Build links with schools on council estates
- Work with private landlords to improve housing standards across the city
- Provide a supported living service to older and disabled people
- Support Neighbourhood teams to identify issues on the estates and help resolve them
- Support Derby City Council’s Children and Young Person Strategy
Derby Homes' main Board has three Councillor members, who oversee governance and help make decisions. Our Senior Management Team work closely with the Council's leadership to deliver their strategic aims for the city.
Derby Association of Community Partners
The Derby Association of Community Partners (DACP) is a voluntary organisation for tenants, community groups and other partner agencies.
They are an established group of tenants who volunteer their time to make sure Derby Homes are providing tenants with an excellent service. They have a good, in-depth knowledge of housing issues and how Derby Homes operates as a company. This means they're in a good position to be able to help Derby Homes improve, or if tenants have an issue that needs resolving.
Their annual general meeting takes place in May every year.
They also work with Derby Homes to improve services by carrying out inspections of empty properties that are ready to let, and by talking to tenants who have experienced a service to find out how the service was for them from start to finish.
Derby Association of Community Partners
839 London Road
Derbyshire Constabulary serves a region of over 1,000 square miles, with a population approaching one million. It is an important partner for us and we hold regular meetings to review issues of concern. At a more local level, beat officers and Derby Homes’ staff develop close working relationships.
For non-emergency calls dial 101.
In case of an emergency, ring 999.
Derbyshire Fire and Rescue Service
The aim of Derbyshire Fire and Rescue Service is to make Derbyshire a safer place to live, work and visit. As well as responding to emergencies, the fire service also does a lot of fire prevention work.
Derby Homes and Derbyshire Fire and Rescue Service have developed a Home Fire Safety Check strategy to promote fire safety in the home. Derbyshire Fire and Rescue Service conduct periodic audits to ensure that home fire safety check’s are completed to a high standard which is current and relevant to tenants
We work together to identify trends in council house fires, taking action to reduce such risks. Recently, our work has focused on:
- the importance of smoke alarms
- using chip pans safely
- reducing arson.
Statistics provided by Derbyshire Fire and Rescue Service indicate that there has been a reduction in fires in Derby Homes’ properties since home fire safety check’s began in 2008.
Derbyshire Community Bank
Derby Homes work with Derbyshire Community Bank (trading name for Erewash Credit Union) to help tenants to access financial services such as savings products, loans at affordable rates and bank accounts.
Derby Homes will pay the membership fee for tenants to join the credit union and pay the transaction charge for each rent payment made. You will then be in a position to choose other appropriate products you may need such as savings products and affordable loans.
Credit Unions are a safer and more affordable way for those on low incomes to access credit, without resorting to high-cost payday lenders or loan sharks.
For further advice on free credit union membership, services and accounts available please contact Derby Homes Income Team on 01332 888777.
Derbyshire Children's Holiday Centre
The Derbyshire Children's Holiday Centre was set up in 1891 to provide holidays for disadvantaged children, and currently provides over 450 holidays a year.
The centre in Skegness is a safe, caring and happy place where children can relax, have fun and make new friends. It’s also an opportunity for personal and social development, which can be of lasting benefit to children.
Derby Homes has been associated with the Derbyshire Children's Holiday Centre since 2005. We have made financial donations to the Centre over the last few years which has enabled children, aged between 7 and 13 who live in the priority wards of Sinfin, Arboretum, Normanton, Abbey, Derwent, Chaddesden, Alvaston, and Mackworth to have a week long holiday in the Centre.
In addition some of our staff have given their time and expertise for free help to renovate the centre and to raise funds on an ongoing basis.
Derbyshire Children’s Holiday Centre
1 Melbourne Business Court
Your Neighbourhood Board is the main leadership group for the neighbourhood. It is an opportunity for people to get really involved in their neighbourhood as community leaders, working alongside their councillors and local services.
Your Neighbourhood Board leads on behalf of the neighbourhood as a whole. The Board agrees the priorities for the neighbourhood, decides where delegated Council budgets, such as Section 106 funding and Local Transport Plan Priorities, are to be spent, monitors performance, influences decisions that reflect the views of local residents, and decides on the vision for your neighbourhood.
The Neighbourhood Managers are:
Alvaston, Blagreaves, Boulton, Chaddesden, Chellaston, Derwent, Oakwood and Sinfin
Abbey, Allestree, Arboretum, Darley, Littleover, Mackworth, Mickleover, Normanton, Spondon
Opportunities to join the Neighbourhood Board
The membership of each Neighbourhood Board is reviewed annually. If you are interested in joining the Neighbourhood Board, please contact the appropriate Neighbourhood Manager. Further information can be found on Derby City Council's website.
Money Sorted in D2N2
Derby Advice is a partner in ‘Money Sorted in D2N2’, a financial inclusion project helping people with money management and improving people’s financial well-being. Money Sorted in D2N2 provides support and personally tailored interventions for people experiencing the greatest financial difficulty.
It will enable individuals to take control, build their confidence and skills and help them tackle barriers and problems in order to improve their financial well-being.
The service is for people of working age who are experiencing financial difficulties and exclusion, who are unemployed or economically inactive and living in the D2N2 area, and provides:
- Personal Navigator providing individual support
- Assessment of financial wellbeing
- Personal Financial Resilience Plan
- Support with current financial circumstances, including debt, benefits, banking and any other aspects
- Financial capability support/ training, tailored to the needs of the participant
- Money Mentoring
- Help in moving people toward training or employment
- Other support, as relevant to the participant
This a three year project funded as part of the Building Better Opportunities programme in D2N2. This project is funded by the European Social Fund and The National Lottery Community Fund.
For more information, and to refer people to the project contact: