Online payments system maintenance

On Tuesday 13 May, telephone and online payments (including on the Council's myAccount) will not be available between 9.30am and 4.30pm due to essential maintenance. We apologise for any inconvenience caused.

The main Flat Entrance Door (FED) to your flat must be a 30-minute fire resisting 'doorset'. A fire doorset is the technical term used to mean the same thing as a fire door, but includes all parts of the door, like the door, the frame, hardware and seals.

There are two types of 30-minute fire doorsets:

  • FD30 fire doors are usually older, original doors that are in good condition. These are built to resist fire for up to 30 minutes.
  • FD30S fire doors not only resist fire but are also able to stop the spread of cold smoke, due to them having smoke brushes in addition to intumescent seals. The S in the rating shows that the door is also smoke resistant.

An intumescent seal is a plastic strip that runs around the door or frame. When it is exposed to heat, it expands and closes any gaps around the door to stop the fire spreading for a period of time.

It is highly recommended that any original door is upgraded to have intumescent strips with cold smoke seals and an intumescent letterbox sleeve fitted.