Home Safety

We want our tenants to feel comfortable safe and secure in their home. When we carry out work, we take all necessary precautions to protect our tenants, leaseholders and the public. We’ve been awarded the RoSPA Gold Award which demonstrates our commitment to health and safety in the workplace and to our service users. 

General safety

For your own safety and peace of mind, we suggest that you always ask any caller for proof of their identity (they should all carry ID cards). If you have any doubt, ask them to wait whilst you call their office to check.

When we carry out work, we take all necessary precautions to protect our tenants and the public. We have a 'safeguarding policy' and will not work in a property where there is an unaccompanied child. We regularly inspect and monitor the standard of work our contractors do, and make any necessary changes or improvements. We also have an independent company that do quarterly audits. 

For extra security, comfort and peace of mind we provide:

  •  a programme in place to survey all our properties for asbestos.  For more help or advice about asbestos, call us on 01332 888777
  • stair lifts
  • fire equipment in communal spaces
  • individual and communal door-entry systems. Many of these are vandal resistant with a video handset and lock-release button for the main door
  • CCTV systems. These cameras enhance community safety by detecting crime and providing evidence for court proceedings, if necessary
  • emergency call systems
  • we also maintain burglar and smoke alarms (please see the page on smoke alarms
  • gas safety checks (please see the page on gas safety)

Crime Prevention

For more information on crime prevention, including cyber-crime, go to Derby City Council's crime prevention page.