Support available if you are experiencing Hate Crime

You can get advice, information, and support from a range of local and national organisations:


A voluntary organisation run by and for hearing-impaired people.

  • Call: 01332 258143


Derby City Council

For hate crime affecting adults:

  • call: 01332 640777 (during office hours)
  • minicom: 01332 256666

For hate crime affecting children:

  • call: 01332 641172 (during office hours)
  • minicom: 01332 256666

Emergency out-of-hours service for adults and children

Contact Derby City Care Line.

  • Telephone: 01332 786968
  • Minicom: 01332 785642
  • SMS text message: 07771 814085 (for Deaf people)
  • Fax: 01332 786965.

Derby Deaf Forum

Promotes equality for Deaf People.

Derby and Derbyshire Race and Equality Commission

For advice and support on harassment and discrimination.

Derbyshire Friend

Lesbian, gay, bisexual and trans support service.

Derby Refugee Advice Centre (DRAC)

Information and support for refugees and people seeking asylum.

Derby Women's Centre

Advocacy, information and support service.

Sight Support Derbyshire

Promotes equality for visually-impaired people.

Disability Direct

Advice and information service for disabled people.

Tackling Hate Crime Together Project

Tackling Hate Crime Together offers support to victims, potential victims and those who are concerned about hate crime in their communities. 

Refugee Support

Housing advice and support for refugees and asylum seekers.

  • Call: 01332 334520
  • Text Relay: 18001 01332 334520

Victim Support

Provides support and information for anyone affected by crime.

  • Call: 01332 349956
  • Text Relay: 18001 01332 349956

National organisations

Mencap Helpline

  • Call: 080 8808 1111
  • Text Relay: 18001 080 8808 1111


Supports people with learning difficulties, their families, carers and professionals affected by trauma and abuse.


Supports people with learning disabilities and other vulnerable people who have experienced crime or abuse.