Did you know we carry out estate inspections around all of our properties? These take place throughout the year and we'll be in your area at least:
- every two months, April - September
- every three months, October – March
They are a chance for us to look out for issues like:
- damage to garages
- damage to public spaces
- fly tipping
- clutter and litter in communal areas
- overgrown garden and hedges
- dog fouling - roaming
- other pet nuisance - other than dogs barking causing noise nuisance
We may not always spot everything when we’re out and about - we’re only human after all. If you want to bring anything to our attention, get in touch with us, and we’ll make sure we check it out when we’re in your area.
Funding is given to us annually from Derby City Council to improve our estates and give residents pride in the areas they live. The funding is used for things like:
We speak with our customers and partners about where the funding should be spent, with most ideas for projects coming from our tenants.
We visit areas to look at how improvements can be made and consult with residents, giving details of the proposals. Our consultation process involves writing to residents, knocking on doors holding meetings, and publishing information. We may also work with other agencies to secure external funding for projects.
The aim of the work is to:
- give people pride in the areas they live
- reduce anti-social behaviour
- make areas safer
- make areas cleaner
- make areas greener
For more information about projects planned in your area or if you have any suggestions for future works, please get in touch with us.
We carry out safety inspections on the public areas of housing land and around the properties we manage. These take place throughout the year according to well-managed highways guidance.
On inspections, we look at:
- paved surfaces
- access roads
- car parks
- drying areas
- other paved areas
- utility covers
- reinstatements of openings to paved areas and grassed areas
- road markings
- streetlights and illuminated street furniture
- non-illuminated signs and posts
- pedestrian guard rails
- fences, walls, and hedges
We carry out inspections to:
- keep the areas around properties in a safe condition
- identify defects that are hazardous or likely to create a danger
- prioritise any necessary repairs according to risk and urgency
- identify potential repairs early on to schedule into existing works programmes
We carry out routine inspections every 6 – 12 months. We visit more frequently where we get reports of damage or issues.
You can report any issues on our estates by contacting us. If you know the issue is not on housing land estates, you will need to contact Derby City Council.