If you haven't updated your details recently, you may be contacted by an independent research company on our behalf to get this information from you.
We will contact you by email or letter if you will be contacted by them. We'll also let you know what to expect from them. This includes the name of the company and how to check if the person contacting you is who they say they are.
Why we’re doing this
The Regulator of Social Housing wants landlords to have a better understanding of residents and their needs.
It’s important that we know who lives in your home, whether you need additional support, and how to contact you. This helps us provide services that meet your needs.
What happens with my information?
All information is collected and stored in line with our privacy policy
If you tell us as part of the survey that you or someone living with has support needs, we'll contact you to talk about how we may be able to help.
What if I don’t want to take part?
The survey is optional. If you don't want to take part, you can opt out when the company contact you about the survey.