We have a rolling programme of replacements and improvements to make sure you are provided with a home that is safe, secure and high-quality. This includes updating kitchens and bathrooms when they are near the end of their lifespan.
Recently we employed an external company to look at the condition of homes to help us asses the lifespan and plan upgrades. This survey has highlighted that older kitchens and bathrooms are still in very good condition and are outlasting their current lifespans. We have updated our kitchen and bathroom replacement programme to reflect this:
- Kitchens - 22 years*
- Bathrooms - 28 years*
*These time-scales are an estimate only.
We will contact you when your kitchen or bathroom is near the end of its estimated lifespan and arrange for a surveyor to come out and check it's condition. We will only replace them if it's needed.
Improving services
Replacing kitchens and bathrooms is paid for by your rent money. Increasing the lifespan means we can spend this money more efficiently which gives us more money to improve our other services.
What to do if your kitchen or bathroom needs repairing
Any issues or repairs should be reported as normal, by visiting My Account or calling us on 01332 888777 if its an emergency.