Hate Crime

We take a zero tolerance approach to hate crime and have procedures in place for dealing quickly and effectively with complaints. As well as offering a third party Hate Crime Reporting and Signposting Service, we work with Stop Hate UK and the Derbyshire Police Crime Commissioner to ensure housing has a strong role in tackling hate crime in Derby. We sit on the Countywide strategic hate crime steering group and contribute to the hate crime strategy for the Derby and Derbyshire.

Definition of a hate incident:

‘Any incident, which may or may not constitute a criminal offence, which is perceived by the victim or any person, as being motivated by prejudice or hate.’ Office for Criminal Justice Reform

Our approach to Hate Incidents

We class all hate crime as Category One incidents and we respond within 24 hours. We fully recognise alternative subcultures in our definition and incidents relating to subcultures are fully included in our Hate Crime Reporting and recording process.

A hate crime or incident is any behaviour you think was caused by hatred of:

  • race
  • sexual orientation
  • gender identity
  • disability
  • religion or faith
  • altenative subculture

It can include name calling, graffiti or writing, attacks or violence, or damage such as to your house or car, arson or fire.

Reporting hate crime in Derby

Everyone has the right to live without fear and harassment. It's really important that you report a hate crime or incident whether you have been a victim, a witness, or you are reporting on behalf of someone else.

The police

You can speak to the Police in confidence. You don't have to give your personal details, but if the police cannot contact you, this limits the investigation and ability to prosecute. You can contact the local police, either by telephone, SMS text messaging for Deaf People or by visiting the local police station.


You can also contact the police anonymously through Crimestoppers on 0800 555 111.

Stop Hate UK

Stop Hate UK is one of the leading national organisations working to challenge all forms of Hate Crime and discrimination, based on any aspect of an individual’s identity. Stop Hate UK provides independent, confidential and accessible reporting and support for victims, witnesses and third parties.

This is a 24-hour free phone service for victims and witnesses. Stop Hate UK is totally independent of the police and will not pass on callers details without your consent. If a caller wishes though, Stop Hate UK will report the incident to the police for you.

True Vision

This is a national police campaign aimed at raising awareness of hate crime, specifically in relation to transgender, sexuality, race and religion or belief. True Vision have an online reporting site run by the police in England, Wales and Northern Ireland. You can report Hate Crime via www.report-it.org.uk

Third party hate crime reporting though Derby Homes

If you experience a hate incident, we can report it on your behalf and give you advice and support. Third party reporting centres exist all over the UK to give you a way of reporting incidents other than going to the police. This means local agencies are better at sharing information as reporting is standardised, but more importantly, it means there are more opportunities and places to report hate crime.

Useful contacts

In an emergency (Police)
Call 999

Non-Emergency (Police)

Report an incident to us


Stop Hate UK
0800 138 1625