Hate crime

Our approach to hate crime

We take a zero-tolerance approach to hate crime and have procedures in place to deal with reports quickly and effectively. We work with a wide range of partner agencies including Derbyshire Constabulary and Derby City Council, to address and tackle all forms of hate crime.

What is hate crime?

Hate crime is any incident which is motivated by prejudice or hate about someone's:

race
sexual orientation
gender identity
disability
religion or faith
alternative subculture

It can include

Name calling
Graffiti
Physical attacks
Damage to your house or belongings
Fire or arson
Offensive comments online

We fully recognise alternative subcultures in our definition and incidents relating to subcultures are fully included in our reporting and recording process.

Report hate crime

Everyone has the right to live without fear and harassment. It's really important that you report a hate crime or incident whether you have been a victim, a witness, or you are reporting on behalf of someone else.

We will deal with all reports of hate crime where the victim or the alleged perpetrator is a tenant living in one of the properties we manage. We will also report all incidents to Stop Hate UK.

Report hate crime

The action we can take against residents that do not live in the properties we manage is limited; however we will work with other agencies to ensure that the behaviour is addressed.

Report it to the police

If you are in immediate danger you should call 999. If you are not in immediate danger, you should report it to Derbyshire Constabulary:

Report it online
Call 101
Visit your local police station

Report it to Crimestoppers

You can contact the police anonymously through Crimestoppers on 0800 555 111.

Next steps

Initial response

We class all hate crime as high priority and will respond within one working day.

Follow up

During our initial conversation with you, we’ll agree an action plan and how you will be kept informed during the process.

Taking action

Our focus is on early intervention. Most cases can be resolved without the need for any formal or legal action. This includes things like:

Warnings
Mediation - Derby Homes has a team of trained and accredited staff with a Mediator Skills Level 3 Qualification. This was delivered through Smile’s Mediation Skills Training and is approved by the College of Mediators.
CCTV
Parenting Contracts
Acceptable Behaviour contracts
Family intervention tenancies
Good Neighbour Agreements
Referrals into Derby Homes Tenancy Sustainability Services
Referrals to partner agencies

In some cases, we may need to take more formal action such as:

Community Protection Warnings & Community Protection Notices
Injunctions
Criminal Behaviour Orders (led by the police)
Closure Orders
Suspension of Right to Buy
Extension of Introductory Tenancies
Demotion Orders
Family Intervention Tenancies

If all other options have not resolved the issue, we may consider applying to the court for a Possession Order to end a tenancy.

Local and national support

You can get advice, information, and support from a range of local and national organisations:

Stop Hate UK

Stop Hate UK is one of the leading national organisations working to challenge all forms of Hate Crime and discrimination, based on any aspect of an individual’s identity. Stop Hate UK provides independent, confidential and accessible reporting and support for victims, witnesses and third parties.

This is a 24-hour free phone service for victims and witnesses. Stop Hate UK is totally independent of the police and will not pass on callers details without your consent.

If a caller wishes though, Stop Hate UK will report the incident to the police for you

www.stophateuk.org
Call: 0800 138 1625

CamTAD

A voluntary organisation run by and for hearing-impaired people.

Website: https://www.camtad.org.uk
Call: 01332 258143
Email: camtad@camtad.org

Derby City Council

For hate crime affecting adults:

Call: 01332 640777 (during office hours)
Minicom: 01332 256666

For hate crime affecting children:

call: 01332 641172 (during office hours)
minicom: 01332 256666

Emergency out-of-hours service for adults and children

Contact Derby City Care.

Telephone: 01332 956606 (or 01332 956607 if you are a professional calling to refer someone)
Minicom: 01332 785642
SMS text message: 07771 814085 (for Deaf people)
Fax: 01332 786965.

Derby Deaf Forum

Promotes equality for deaf people.

Fax: 01332 758188
Email: secretary@derbydeaf.co.uk

Derby and Derbyshire Race and Equality Commission

For advice and support on harassment and discrimination.

Call: 01332 372428
Fax: 01332 206289
Email: diversity@derbyrec.org.uk

Derbyshire LGBT+

Derbyshire’s only LGBT+ specific support service for anyone who is Lesbian, Gay, Bisexual & Transgender. They have a dedicated LGBT+ hate crime advocate.

Call: 01332 207704
minicom 01332 349333
Email: info@gayderbyshire.co.uk
www.derbyshirelgbt.org.uk

Derby Refugee Advice Centre (DRAC)

Information and support for refugees and people seeking asylum.

Call: 01332 347497
Email: drac2@hotmail.co.uk

Derby Women's Centre

Advocacy, information and support service.

Core

Supporting victims of crime in Derbyshire to cope and recover

Website: www.stepupbeathate.com

Sight Support Derbyshire

Promotes equality for visually-impaired people.

Call / fax: 01332 292262
Email: enquiries@sightsupportderbyshire.org.uk
Website: sightsupportderbyshire.org.uk

Disability Direct

Advice and information service for disabled people.

Call: 01332 299449
Text Relay: 18001 01332 299449
Email: info@disabilitydirectderby.co.uk
Website: www.disabilitydirect.com

Tackling Hate Crime Together Project

Tackling Hate Crime Together offers support to victims, potential victims and those who are concerned about hate crime in their communities.

Call: 01332 299449
Email: hatecrime@disabilitydirect.com
Facebook: www.facebook.com/tacklinghatecrime

Refugee Support

Housing advice and support for refugees and asylum seekers.

Call: 01332 334520
Text Relay: 18001 01332 334520

Victim Support

Provides support and information for anyone affected by crime.

Call: 01332 349956
Text Relay: 18001 01332 349956

Mencap Helpline

Support and services for everyone with a learning disability.

Website: www.mencap.org.uk
Call: 080 8808 1111
Text Relay: 18001 080 8808 1111

Citizens Advice

Find out what support you can get if you've experienced a hate crime or hate incident.

Website: www.citizensadvice.org.uk/law-and-courts/discrimination/hate-crime/how-to-report-a-hate-incident-or-hate-crime

Respond

Supports people with learning difficulties, their families, carers and professionals affected by trauma and abuse.

Website: respond.org.uk
Call: 080 8808 0700
Text Relay: 18001 080 8808 0700

True Vision

This is a national police campaign aimed at raising awareness of hate crime, specifically in relation to transgender, sexuality, race and religion or belief. True Vision have an online reporting site run by the police in England, Wales and Northern Ireland. You can report Hate Crime at www.report-it.org.uk

Third party hate crime reporting though Derby Homes

If you experience a hate incident, we can report it on your behalf and give you advice and support. Third party reporting centres exist all over the UK to give you a way of reporting incidents other than going to the police. This means local agencies are able to share information more effectively as reporting is standardised. More importantly, it means there are more opportunities and places to report hate crime.

Useful contacts

In an emergency (Police) - Call 999
Non-Emergency (Police) - Call 101
Crimestoppers - 0800 555 111