Automated rent payments

We are currently unable to take automated payments for rent over the phone. If you need to make any payments, please use an alternative method. We apologise for any inconvenience caused.

Submit a Freedom of Information (FOI) request

The Freedom of Information Act (FOIA) 2000 gives you a general right to view recorded information held by Derby Homes. It covers almost any information we produce that isn't personal data.

If you would like access to your personal data, you should submit a Subject Access Requests (SAR) instead.

For general information about services, use our general contact form.

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