Contact Us

Head Office

Derby Homes
Floor 3
Council House
Corporation Street

Customer Service Team

Telephone: 01332 888777*

Minicom number: 01332 888555

Fax number:  01332 888787


The Customer Service Team is open Monday to Friday 8am to 8pm and on Saturdays between 9am and 12noon. Outside these hours, please call Care Link on 01332 642203. Click here for more information on Care Link.

*All calls to Derby Homes will be recorded for training and monitoring purposes.

Contact us online

Use online forms to contact us with requests, comments, complaints or compliments. 

Text Messages

Please note that if you send us a text, or reply to a text that we have sent you it will cost you your normal standard message charge. You should check with your network provider for more information on these charges.

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