Interpretation and Translation Policies

As an equal opportunities employer, Derby Homes is committed to providing:

  • equal access to housing services for all, whatever their language or culture
  • appropriate language interpreters and support for deaf people, where appropriate.

The policy document and guidelines covers:

  • language interpretation for deaf and hearing impaired people
  • language support for people with learning difficulties
  • booking an interpreter
  • guidance for in-house interpreters, including advice about interviews
  • payment of Derby Homes employees providing interpreting skills
  • translation guidelines
  • procedures for booking translations
  • payment for translation work
  • clear print and equalities guidelines
  • monitoring translation and interpretation work
  • a useful list of agencies providing interpretation and translation services.