Supporting people with mental health problems, physical & learning disabilities
We are a small dedicated and supportive team within Derby Homes who provide additional help to tenants with a wide range of complex needs including: mental health problems, physical and learning disabilities to enable them to set up and sustain their tenancies.
We develop good working relationship with parents, carers, social workers and all other professionals who are working with the tenant
We provide a coordinated approach to Housing Management and liaise with other housing professionals to ensure the need of clients are met, particularly around repairs and maintenance issues
We help the tenant to liaise with and arrange gas and electricity accounts
We ensure furniture packs are discussed, and where agreed are delivered on time in conjunction with the Customer Services Centre.
We work alongside carers/care co-ordinators to ensure that the correct benefit payments are in place and provide assistance where necessary.
We also work alongside other professionals to resolve tenancy breaches.