Duty To Refer
Under section 213B of the Homelesness Reduction Act 2018, specified public authorities are required to notify a housing authority of service users they consider may be homeless or threatened with homelessness (likely they will become homeless within 56 days).
Before making a referral, you must:
- Have consent to the referral from the individual
- Allow the individual to identify the housing authority in England which they would like the notification to be made to; and
- Have consent from the individual that their contact details can be supplied so the housing authority can contact them regarding the referral
The public authorities which are subject to the duty to refer are specified in The Homelessness (Review Procedure etc.) Regulations 2018.
- Youth offender institutions
- Secure training centres
- Youth offending teams
- Probation services (including CRC)
- Jobcentre Plus
- Social service authorities
- Emergency departments
- Urgent treatment centres
- Hospitals (inpatients)
To make a referral in accordance with this duty, please complete the Duty to Refer form and email it to firstname.lastname@example.org
For further information on this duty, visit the Shelter webpage: Duty of public authority to refer or to read the government factsheets on all aspects of the Homelessness Reduction Act, go to: Homelessness Reduction Act: policy factsheets.