Derby Homes

Housing Benefit Surgeries

Our income management team provides free advice to tenants and leaseholders on Housing Benefit

We can help if you:

Are struggling to pay your rent
Need advice on what benefits you may be entitled to
Are affected by under-occupancy or the benefit cap
Have any benefit letters you are struggling to understand or respond to
Do not agree with a decision that has been made about your Housing and Council Tax Benefit claim

At our Housing Benefit Surgeries we can:

Help you to manage your rent account
Fill in and check Housing and Council Tax Benefit claim or review forms
Make sure that you provide the right proof needed for your claim
Help you to understand any Housing and Council tax Benefit letters
Identify any other benefits you may be able to apply for
Give you details for other services that might be useful

We also have links with East Midlands Credit Union who have accounts available to help manage your finances. When Universal Credit is introduced, the Housing Benefit element will be paid directly in to the claimants account. The accounts available enable you to automatically set aside money to be paid for your rent and other bills. Please contact us if you would like further information, or visit www.emheartcu.coop

The surgeries are by appointment only. Please contact the Income Management team on 01332 888777 to arrange a time.