Our Energy Efficiency Team can provide free advice to both tenants and leaseholders. This includes how you can save energy and reduce your bills. We want to encourage as many people as possible to improve energy efficiency and cut their carbon footprint.
We also have some useful guides on general Energy Advice, Dealing with Condensation and How to switch your Energy Supplier which can be downloaded from this page or posted out to you if you'd prefer.
Get in touch with us for advice on how you can start saving energy and money as well as making your home warmer.
If your home has solar panels
If your home has solar panels fitted, go to the solar panels page in the 'Your home' section for information and advice.
Warm Home Discount scheme
The Warm Home Discount scheme requires suppliers with a certain number of household customers to help vulnerable people in the UK pay for their energy.
The money isn't paid to you – it’s a one-off discount on your electricity bill, between October and March.
If you're on a prepay meter, you'll usually be sent a top-up voucher.
You may be able to get the discount on your gas bill instead if your supplier provides you with both gas and electricity. Contact your supplier to find out.
There are two ways to qualify for the Warm Home Discount Scheme:
- you get the Guarantee Credit element of Pension Credit - known as the ‘core group’
- you’re on a low income and meet your energy supplier’s criteria for the scheme - known as the ‘broader group’
How you apply for the scheme depends on how you qualify for the discount.
You can still qualify for the discount if you use a pre-pay or pay-as-you-go electricity meter.
You apply a different way if you live in a park home.
For more details on the scheme and to find out how you apply, visit the Government website.