Tenancy Support

We established the Tenancy Support Service in 2003. It is funded  through a Supporting People Grant and aims to help people maintain their tenancies, promote independence, and get involved in the community.

We have a range of specialist services run by specially trained staff to support

  • someone who has been rehoused after a period of homelessness,
  • an ex-offender or someone at risk of offending
  • young people (age 18-25 years)
  • a survivor of  domestic violence (see downloadable leaflet)
  • people living with HIV (see downloadable leaflet)

 Some Frequently asked questions:-

Q Does it cost me anything to receive support?

A No, the service is free as it's funded by a government grant.

Q How long can I get help for?

A You can receive support for up to two years, but all our services are flexible and help is available for as long as you need it.

Q Are my details kept confidential?

A We will keep the information about you secure. You have the right to ask to see the information that we keep about you. We will treat all information provided in confidence and in accordance with the Data Protection Act 1998. We will only use it to carry out our support work and will only share it with other partner organisations for specific lawful purposes or with your explicit consent.

Q What can you help me with?

A We may be able to help you with:

  • claiming welfare benefits
  • budgeting and household bills
  • debts and debt management
  • accessing other agencies
  • accessing employment and training
  • settling into your new home
  • accessing social activities
  • advice on domestic skills
  • personal safety and security issues
  • personal development/support
  • contacting people and agencies on your behalf
  • family and neighbour problems
  • healthy eating
  • any other housing related support.

Q What don't you help with?

A We are not able to help you with:

  • personal care
  • childcare
  • counselling
  • befriending
  • transport