Phone and internet

Pay over the phone

You can pay your rent or service charge by:

Touchtone Phone on 0845 600 1982

This option can be used 24 hours a day, 365 days a year.

You will need your plastic payment card, and your debit card details.

Or call the

Rent Payments Hotline on 01332 711000

Monday - Friday 8am - 8pm
Saturday 9am - 12noon

You will need your rent reference number.

Please note: credit card payments are subject to an administration charge

Pay online

You can pay your rent or service charge online 24 hours a day, 365 days a year. To do this please click here. You will need your rent or service charge reference number.

Credit card payments are subject to an administration charge.

Please note: if your rent account is in arrears and you make an online payment after 3.30pm on a Friday, the payment will not reach your account until the following Monday.  This means that your account will still be showing as in arrears on Saturday when we produce our arrears letters.  You may therefore still receive an arrears letter in these circumstances.