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Housing Services
Choose a topic from the list below: - Your Tenants Handbook
- Paying your rent or service charge
- PayPoint, Post Office or Contact Centre
- Phone and internet
- Direct Debit
- Problems paying your rent
- If you don't pay your rent
- Rent Free Weeks
- Claiming Housing Benefit
- Benefit Changes
- Benefit Changes 2011
- Benefit Changes 2012
- Benefit Changes 2013
- Benefit Changes 2014
- Benefit Changes 2015
- Benefit Changes 2016
- Benefit Changes 2017
- Introductory tenancies
- Support Services
- Your first year as a tenant (Tenancy Sustainment Service)
- Mediation service
- SHOUT
- Supported Living Service
- Tenancy Support
- Family Intervention Project (FIP)
- Furnished Tenancy Scheme
- Household Contents Insurance
- Living in flats
- Communal Areas in Flats
- Mobility Scooters and Flats
- Noise Nuisance in Flats
- Pets in Flats
- Pets
- Renting a garage
- Estate Management
- Estates Pride
- Neighbourhood Working
- Youth Inclusion Project
- Capital Environmental Improvements
- Regeneration of Parks and Open Spaces
- Leaseholders
- Consultation
- Service Charges
- Repair Responsibilities
- Leaseholder Focus Group
- Selling or Subletting your Leased Property
- Energy advice
- Ebico
- Fraud
- Refuse collection
- Parking Permits
- Calor Gas Heating
Associated Library documents
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Mobility Scooters and Flats
We appreciate that some people need or want to use mobility scooters. However storing them or charging them up in the communal areas of flats is unacceptable because of health and safety issues.
If you live in a block of flats, a suitable location for storage and charging has to be indentified and agreed with Derby Homes before you purchase the mobility scooter. You will also be expected to produce a valid insurance certificate covering the use of the scooter.
If you wish to store and charge your mobility scooter in your own flat, we will inspect your home to ensure that you can still escape from your property quickly in an emergency.
As with other unauthorised items in communal areas, we may take action against you if you have not asked permission or store or charge your scooter in a communal area of your block.










