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Housing Services
Choose a topic from the list below: - Your Tenants Handbook
- Paying your rent or service charge
- PayPoint, Post Office or Contact Centre
- Phone and internet
- Direct Debit
- Problems paying your rent
- If you don't pay your rent
- Rent Free Weeks
- Claiming Housing Benefit
- Benefit Changes
- Benefit Changes 2011
- Benefit Changes 2012
- Benefit Changes 2013
- Benefit Changes 2014
- Benefit Changes 2015
- Benefit Changes 2016
- Benefit Changes 2017
- Introductory tenancies
- Support Services
- Your first year as a tenant (Tenancy Sustainment Service)
- Mediation service
- SHOUT
- Supported Living Service
- Tenancy Support
- Family Intervention Project (FIP)
- Furnished Tenancy Scheme
- Household Contents Insurance
- Living in flats
- Communal Areas in Flats
- Mobility Scooters and Flats
- Noise Nuisance in Flats
- Pets in Flats
- Pets
- Renting a garage
- Estate Management
- Estates Pride
- Neighbourhood Working
- Youth Inclusion Project
- Capital Environmental Improvements
- Regeneration of Parks and Open Spaces
- Leaseholders
- Consultation
- Service Charges
- Repair Responsibilities
- Leaseholder Focus Group
- Selling or Subletting your Leased Property
- Energy advice
- Ebico
- Fraud
- Refuse collection
- Parking Permits
- Calor Gas Heating
Associated Library documents
View Document
Support Services
The Derby Homes Support Services work together to deliver a wide range of support for people who need help in their home or with their tenancy.
These pages include information about the specilist areas of support available. If you feel that you, a friend, or a family member could benefit from any of the support services available, you can call us on 01332 888578
Use the links on the left to find out more about our Tenancy Support service, the Supported Living service, and SHOUT, the group for tenants living in supported housing.
Adaptations for elderly or disabled tenants
We can make alterations to your home if you need them. Examples are stair lifts, ramps and grab rails. We need a request from Social Services to do this. Your Housing Office can pass on your request or give you the telephone number of your nearest Social Services Office.
