Refuse collection

New bin day

From 6 June 2011,  Derby City Council are introducing changes to your collection service for household waste and recycling. Waste and recycling will now be collected between Tuesday and Friday each week, (there will not be a collection on a Monday). 

You will need to leave your bin or bags out until 4pm on your collection day. The new collection times are from 6.30am to 4pm.

If you are worried that your bin or bag has been missed, please leave the bin or bag out and the collectors will return within two working days.
 
To find out your new bin day, you can go to www.derby.gov.uk/binday  and use the ‘look-up tool’ to find out your bin day and download a collection calendar. Or you can contact Streetpride.


To contact Streetpride,
-       complete the e-form at www.derby.gov.uk/streetpride,
-       or by emailing streetpride@derby.gov.uk
-       or by calling 0333 200 6981, where a 24-hour automated phone line is available for reporting missed bins/bags. Minicom: 01332 256666.