Derby Homes

You can now pay your rent, view your rent account, and report a repair on Derby Homes website. Click here to register.

You can use this online form to contact us with a request, comment, complaint or compliment. Select one of the options below to get in touch.

I would like to:

Use this form if you have a general query about one of our services.

Please include as much as you can. The more you tell us, the easier it will be to deal with your enquiry.

Name:
Address:
Postcode:
Organisation:
Home Telephone Number:
Mobile Telephone Number:
Email:
Repair Number:
I am interested in moving into a smaller property, please contact me.
Enquiry Details:
When did this happen?:
Which office has been dealing with your complaint?:
Name of person you have been speaking with:
Have you complained about this before?
Yes: No:
If yes, how many times have you complained, and to whom?:
What action, if any has been taken to resolve the problem?:
Can you suggest a way to resolve the problem?:
Type of claim

Failure to complete Emergency Repair:

Failure to keep home appointment:

Not acknowledging a letter within three working days:

Failure to repair communal door entry system within 4 weeks:
Anytime 9-12 1-5

Monday

Tuesday

Wednesday

Thursday

Friday
If you need help completing this form, call the Derby Homes Enquiry Centre on 01332 711000.