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Housing Services
Choose a topic from the list below: - Your Tenants Handbook
- Paying your rent or service charge
- PayPoint, Post Office or Contact Centre
- Phone and internet
- Direct Debit
- Problems paying your rent
- If you don't pay your rent
- Rent Free Weeks
- Claiming Housing Benefit
- Benefit Changes
- Benefit Changes 2011
- Benefit Changes 2012
- Benefit Changes 2013
- Benefit Changes 2014
- Benefit Changes 2015
- Benefit Changes 2016
- Benefit Changes 2017
- Introductory tenancies
- Support Services
- Your first year as a tenant (Tenancy Sustainment Service)
- Mediation service
- SHOUT
- Supported Living Service
- Tenancy Support
- Family Intervention Project (FIP)
- Furnished Tenancy Scheme
- Household Contents Insurance
- Living in flats
- Communal Areas in Flats
- Mobility Scooters and Flats
- Noise Nuisance in Flats
- Pets in Flats
- Pets
- Renting a garage
- Estate Management
- Estates Pride
- Neighbourhood Working
- Youth Inclusion Project
- Capital Environmental Improvements
- Regeneration of Parks and Open Spaces
- Leaseholders
- Consultation
- Service Charges
- Repair Responsibilities
- Leaseholder Focus Group
- Selling or Subletting your Leased Property
- Energy advice
- Ebico
- Fraud
- Refuse collection
- Parking Permits
Associated Library documents
View Document
Useful links
Benefit Changes 2011
Impact of changes in the National Minimum Wage - Housing benefit change from October 2011
From 1 October 2011 the national minimum wage hourly rate will be increasing from £5.93 to £6.08 for people over the age of 21.
For people claiming Housing Benefit, you will need to notify the Housing Benefit Department of this change, so they can recalculate your award. You will need to provide your last wage slip at the old rate and your first wage slip at the new rate, these can be handed in at any Local Housing Office, or the main City Council Office on Albion Street.
If there is a change to your benefit, you will need to make a payment agreement with your Income Officer. Please call 711000 to discuss
If you want to know more about benefit changes, see also the Directgov website
Increase in Non-dependant charges - Housing benefit change from April 2011
Important information for tenants claiming housing benefit
From April 2011, if you have a non-dependant adult child, family member or friend living with you, their income could affect the amount of housing benefit you receive. This is called a non-dependant deduction. The higher their income, the greater the reduction in your housing benefit, which means you will have to pay more of your rent.
The table below shows the new charges for non-dependants working 16+ hours per week based on our 48 weeks rent payment cycle. Also refer to the associated library document on this page for more information about the new benefit rates based on 52 weeks rent payment cycle.
|
Non-dependant earnings (weekly) |
2010/2011 Deductions (weekly) |
New rates from April 2011 Deduction (weekly) |
|
Less than £122.00 |
£8.02 |
£10.18 |
|
£122.00-£179.99 |
£18.42 |
£23.35 |
|
£180.00-£233.99 |
£25.30 |
£32.07 |
|
£234.00-£309.99 |
£41.38 |
£52.49 |
|
£310.00-£386.99 |
£47.13 |
£59.80 |
|
£387.00+ |
£51.73 |
£65.65 |
Please make sure that you and any non-dependants living with you consider the following advice to plan for how these changes may affect you:
- The housing benefit changes will come into effect from April 2011.
- Check if your housing benefit claim details are up to date.
- Make sure you have the correct income details for any non-dependants living with you.
- Is your non-dependant contributing enough? As their income will reduce the amount of housing benefit you receive, they may need to contribute more.
- If rent arrears go up, even because of the non-dependant deduction, the whole household could be evicted.
If you are concerned about these changes or need more information, call our Income Management Team on 01332 711000.
Information for non-dependants
If you are an adult living with the tenant(s) of a council property, you are classed as a non-dependant. From April 2011, changes to the Housing Benefit rules will mean that your income could reduce the amount of housing benefit the tenant receives. This is called a non-dependant deduction.
The council tenant(s) you are living with will need to pay more of their rent themselves because of you, so make sure you are paying or contributing enough to the household budget.
Remember, if rent arrears build up, the whole household could be evicted.











