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Derby Homes

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      Paying your Rent#
         Ways to pay your rent#
         Option 1 - PayPoint#
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         Specialisms#
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            Single Homeless#
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            Ex-offenders#
            Homeless Families#
            Young People at Risk#
            HIV/AIDS#
            Alcohol Problems#
            Generic Support Needs#
            Domestic Violence#
            Case Study 1 - Re Settlement#
            Case Study 2 - Domestic Violence#
            Case Study 3 - HIV/AIDS#
            Case Study 6 - Ex-offenders#
            Case Study 5 - Single Homeless#
            Case Study 4 - Homeless Families#
         What is domestic violence?#
            Introduction#
            Who are the victims?#
            How common is domestic violence?#
            What are the effects of domestic violence on women?#
            Why doesn't she leave?#
            What are the effects of domestic violence on children?#
            Is Domestic Violence a crime?#
            Who is responsible for the violence?#
            Local Surgeries#
            Useful Contacts#
      Supported Housing#
         supported Housing Properties#
         About Supported Housing#
         Shout News#
      Derby Homes Rewards#
         About Derby Homes Rewards#
         How do I Join#
         Contact / Suggestions / Feedback#
         Benefits and Competitions#
            Repairs#
            Golden Goodbye#
            Competitions#
      Estates Pride#
         Overview#
         Neighbourhood Working#
         Youth Inclusion Project#
         Capital Environmental Improvements#
         Regeneration of Parks and Open Spaces#
         Makeover for Normanton#
      Household Contents Insurance#
         Index#
         Overview#
         Cost of Insurance#
         Tenants Contents Policy Summary#
         Downloads#
         Home Contents insurance prize draw terms and conditions#
      Leaseholders#
         Introduction#
         Moving into your new home#
         Rights and Responsibilities#
         Service Charges#
         Dealing with Complaints#
         Repairs and Maintenace#
         Derby Leaseholders Association#
         Glossary#
   Get Involved#
      News#
         Get ready to vote for Mackworth Allotment#
         Chair of Derby Homes appointed to board of Tenant Services Authority#
         Appointments to Derby Homes Board#
         Tenants living in New Sinfin and Alvaston Housing Office areas#
         Result of election for Tenant Board Member for South East area#
         Junior Warden Scheme#
         Customer Satisfaction Survey for 2008#
         Tell us what you think of Derby Homes News#
         Derby Homes appoints a new Leaseholder Board Member#
         Striving to provide the best service to our council tenants#
         Policy for keeping pets in flats and supported living accommodation#
         Derby Homes Good Neighbour Agreement#
         Derby Homes becomes first ALMO to own property#
         Derby Homes Gets the Go Ahead for New Build#
         Remembering the Holocaust#
         AWARENESS RAISING EVENT AT DERBY HOMES#
         Christmas Early Closure Notice#
         New smoking regulations - how are you affected?#
         Derby Homes Official Birthday Celebrations#
         Celebrating Cultural Diversity at Derby Homes#
         Derby KidzTalk Launches#
         Derby Homes appoints Neighbourhood Managers#
         Council Housing - looking back#
         Graffiti and vandalism given top priority#
         RoSPA Gold Award#
         Chinese New Year#
         TV LICENSING TARGETS DERBY EVADERS WITH NEW CAMPAIGN#
         Targetting Crime in Normanton#
         Taking a Gamble on the Weather#
         YOU DON’T ALWAYS GET WHAT YOU WANT!#
         Commitment to Safety#
         Alvaston Awareness Event#
         Customer Satisfaction Soars!#
         Sinfin Community Panel's Christmas ‘fuddle’#
         Spondon Community Panel Annual Seasonal Celebration#
         2nd Annual Leaseholders’ Conference#
         THE LEASEHOLDER RESPONSIVE REPAIRS SCHEME?#
         SHOUT for Spondon#
         it pays to pay#
      News Archive#
         NEAT#
         Benefit Advice for Ethnic Communities#
         Automated Rent Arrears Letters#
         Domestic Violence#
         Delivering Improvements to our Service#
         Ground Breaking News#
         Homespride+#
         Problems with Fly Tipping#
         Anti-Social Behaviour Summary#
         derbyloans#
         Annual Report released#
         Job Opportunities#
         Freedom of Information Act#
         Young Volunteers#
         Enquiry Centre Launched#
         Happy Birthday Homes Pride#
         Customer Care Charter#
         Help a child in need ...#
         Working together for a better service#
         STUDENTS ACROSS THE CITY URGED TO GET TEXTING!#
         Casino Night - Rolls Royce Club Moore Lane#
         Tributes for Lionel#
         Staff Conference 2005#
         SHOUT#
         Sheltered Scheme in full bloom#
         Residents Help Derby Homes#
         Reducing burglaries in our city#
         Pupil input sought on local improvements#
         Planning for the Future#
         Osmaston Fun Day#
         On-line facility for repair logging launched#
         New Zealand Community Association#
         New Tenants and Residents Association#
         Managing Relationships#
         Isn't it better to be safe than sorry?#
         Increasing your access to our services#
         Guardian Article - Housing Careers#
         Gas Servicing - Good News!#
         Estates Pride Update#
         Estates' £20m revamp#
         Estate Revamp#
         DERBY HOMES ARE RoSPA OCCUPATIONAL HEALTH AND SAFETY AWARD WINNERS 2006#
         Derby Homes achieve 3 stars#
         Council residents get Asbo power#
         Children's Community Panel#
         Can we txt u? Volunteers needed!#
         Best Christmas Lights 2005#
         Attention all Leaseholders!!#
         Aren’t these things worth celebrating?#
         A tribute to Laurie Storey#
         2006 Calender Competition Winner Announced#
         2005 / 2006 Annual Report Released#
         Welcoming new tenants to Derby Homes#
         Derby Homes wins National Award#
         Back and raring to go#
         Osmaston Park-A new lease of life#
         Estates Pride Stakeholder Event#
         Signing up to support Equality and Diversity#
         Computer Success#
         Celebrating our work so far#
         Sheltered Housing Accreditation#
         Changes to Right to Buy#
         Liberation Day#
         Conference- Improving Homes#
         Supporting People Conference 2005#
         Gone Fishing#
      Press Releases#
         Press Releases Index#
         Derby Homes gets go ahead for new build#
         Remembering the holocaust#
      Tenant Involvement#
         How you can get involved#
         What is Tenant Involvement#
         Menu of Involvement#
         Housing Focus Groups#
         Process Improvement Team#
         Contact us#
   Partnerships#
      Derby City Council#
      Derby Community Safety Partnership#
      Derbyshire Constabulary#
      Derbyshire Fire and Rescue Service#
      Derwent Community Team#
      Sure Start#
      Derbyshire Childrens Holiday Centre#
      DACP#
         DACP Home#
         About DACP#
         Latest DACP News Feb/Mar 2007#
         DACP News Archive#
         Annual Tenants Conference 2006#
         Annual Tenants Conference 2005#
         Annual Tenants Conference 2004#
         Local Community Panels#
         Meetings / Events#
         CONTACT DACP#
      Neighbourhood Teams#
         About us#
         What we do#
         Forum Meetings#
         Meeting Documents#
         Contact us#
      RAPID#
         About us#
         Our Meetings#
         Downloads#
         Contact us#
   Maintenance#
      Asset Management Strategy#
      Homes Pride - Improvement Programme#
         Homes Pride#
         Bramall#
         Lovell#
         CSD#
         VPH#
      Programmed Maintenance#
         Services#
         Health and Safety#
         Replacement Heating#
         Smoke Alarms Save Lives#
         Gas Safety#
         Security#
      Cyclical Maintenance#
         About Cyclical Maintenance#
         PVCu Double Glazed Window Replacement Programme#
      Planned Maintenance#
         About Planned Maintenance#
      Repairs#
         Report a repair#
         Option 1 - Online#
         Option 4 - Write to us#
         Option 3 - by Email#
         Option 2 - Telephone#
   Equalities#
      Diverse Communities#
      Derby Homes Equalities Scheme#
      Equality and Diversity Policy#
      Disabled People Working Guidelines Policy#
      Religious Beliefs and Cultures in Derby Guide Policy#
      Religion and Belief Regulations Policy and Procedure#
      Interpretation and Translation Policies#
      Sexual Orientation Policy#
      Equality Impact Assessments#
   Performance#
      About the Performance Team#
      Service Plan 2008/09#
      Delivery and Business Plan#
      Performance Indicators#
      Tenants Top Ten#
      STRIVING TO PROVIDE THE BEST SERVICE TO OUR COUNCIL TENANTS#
      Contact us#
      Customer Satisfaction Survey 2008#
      Strategic Objectives#
         Introduction#
         Estates Pride#
         Asset Management#
         Investing in People#
         Excellent Customer Services#
         Value for Money#
         Equalities and Diversity#
         Secure long term future for Derby Homes#
         Working towards a Sustainable Environment#
   Business#
      Procurement#
   Working for Derby Homes#
      Current Vacancies#
      Independent Board Members Vacancies#
      Disabled Applicants#
      Employee Survey#
      Links to Useful Websites#
      Information for Applicants#
      Health and Safety#
      Equalities#
      Criminal Record Checks#
      Benefits of working for Derby Homes#
      Employee Development#
   Tackling ASB#
      Tackling nuisance and Anti Social Behaviour#
      Introduction#
      Mediation#
      What Derby Homes Can Do#
      Legal Action - Witnesses#
      Other Remedies to Tackle Anti Social Behaviour#
      Record of Incidents - Incident Diary#
      Introductory Tenancies#
      Neighbourhood Safety Team#
      Useful Telephone Numbers#
      Contacting Neighbourhood Safety#
      Derby Homes secures conviction against a tenant#
      Abusive Resident Receives Anti Social Behaviour Injunction#
   Site Map#
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