Secure long term future for Derby Homes




Objective

  Ensure the longer term sustainability of Derby Homes by demonstrating successful performance, developing the business and securing from the Government new freedoms and flexibilities.

Initiatives

  Continue with leadership role in National Federation of ALMOs (NFA) at Board and Midlands level.
  Use the Business Plan mission statement and strategic objectives as the framework for future business development.
  Communicate effectively with tenants, leaseholders and staff on decisions affecting Derby Homes future.
  Work to Finance Plan 2007-11 to achieve sustainable levels of income, expenditure and staffing.
  Co-operate with Department for Communities and Local Government’s freedoms and flexibility review.
  Address weaknesses highlighted in 2006 Audit Commission inspection report.
  Develop positive relationship with the Council as our owner by achieving targets and managing services and finances.
  Manage the business risks and improved performance through Committees of the Board.
  Action plan for long-term future of Derby Homes based on consultant’s report considered at Board away day January 2007.
  Further develop governance of Derby Homes through Governance Services Committee
  Enhance reputation of Derby Homes through building effective relationship with the Council, other partners and the local media.

Importance of this work

  Long-term business sustainability will enable us to develop and improve our services and reputation in the future.

Targets

  Successfully re-negotiate Management Agreement by July  2007.
  Improved customer satisfaction with landlord services in status surveys through 2007-11.
  New build programme on site by December 2008.
  Increased private sector and RSL business by 100 new customers a year through 2006-11.
  Monitor freedoms and flexibilities pilots and produce Derby shadow figures within one month of publication of outcome of pilot.