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Asset Management
Objective
To maintain all council houses at Decent Homes Standard, and to deliver value for money and high levels of customer satisfaction.
Initiative
Use the asset management strategy to ensure the decent homes standard is maintained and that investment decisions made help create sustainable communities. Master planning in pre-war housing estates in Derwent and Osmaston. Development of modern, efficient maintenance service with modern procurement methods. Implement review of category 2 sheltered housing schemes. Importance of its work
It is important that the Decent Homes Standard is maintained into the future. The reduction in the level of resources available for this means that we have to achieve maximum efficiency in delivering future investment programmes.
Targets
Implement initiatives agreed by the Partnering Core Group to continuously improve the repair service key performance indicators during 2007/08. Publish revised repair service with clearly defined service standards by September 2007. Implement Central England procurement strategy by August 2007. Effectively monitor customer satisfaction and achieve continuous improvement during 2007/12. Achieve balance between Planned and Responsive repairs target of 40/60 ratio by September 2007. Maintain Decent Homes Standard through to 2011. Implement collaborative working arrangements with other housing organisations to achieve new business, 100 customers in 2007/08. Commission new provision of extracare facilities for sheltered housing by March 2008.