At some time you may have problems paying your rent.  Many people have difficulty paying their rent because they have other money problems.  You must contact your local housing office straight away if you are having problems paying your rent.  We will do our best to help.

We will:

• offer you a private interview at a local housing office or in your home
• check if you can claim Housing Benefit and help you fill in the claim forms
• work with you to help you sort out your weekly budget
• work out reasonable repayments to help you pay the money you owe
• put you in touch with a money advisor.

What we will do if you owe us money for rent

This is the action we will take if you owe us money for rent.  At each stage we will give you the chance to make an agreement to pay.  If you keep to your agreement to pay then we will not take any further action.

1 We will contact you and ask you to pay the money you owe.
2 If you cannot pay all the money, we will make a repayment agreement with you.
3 If you do not keep to your agreement, we will send you a Notice of Seeking Possession.
4 If you still do not work with us to pay the money you owe, we will get a Court Order.
5 If you do not keep to the Court Order we will go back to court for an Eviction Order.