Derby Family Intervention Project

What is the Family Intervention Project?

The Derby Family Intervention Project works within the Housing Operations team of Derby Homes and is based at Osmaston Housing Office.

The team provides a last chance for families who have been evicted, or are at risk of being evicted, because of their anti-social behaviour. These families are amongst the most challenging and are usually known to a variety of organisations and agencies.

The project team works with the families to turn around their behaviour and reduce their impact on the community. The aim is to bring stability to families’ lives, prevent homelessness and improve opportunities for children through a twin track approach that combines intensive support with a focused challenge.

The project works by linking support with enforcement to provide families with the incentive to change. The team recognises that all members of the family are likely to either contribute to, or be affected by, the anti-social behaviour, and so assessments are carried out with each member of the family and relevant support put into place.

What are the aims of the project?

- Stopping anti-social behaviour by problem families
- Preventing homelessness
- Providing sustainable routes back to settled housing
- Helping to achieve the five Every Child Matters outcomes for children and young people
- Increasing the effectiveness of multi-agency working.

What is the main criteria for referral?

- Families who have been evicted, or are at risk of being evicted for anti-social behaviour
- Evidence of poor parenting techniques
- Children failing to meet ‘every child matters’ outcomes
- ASBO or breach of ASBO
- Children permanently excluded from school
- Families needing support from a variety of agencies.

Who can refer to the project?

Any organisation or agency that is aware of a family that fits
the criteria.

What will we do?

We’ll challenge and support families to address the causes of their anti-social behaviour. This will be achieved through:
- An assessment of the needs of the whole family and community
- A Specialist Support Worker providing one point of contact for the family
- Liaison with other agencies to co-ordinate support
- Visits to the family on a regular basis – daily if necessary
- Out of hours support
- A contract that clearly outlines the support that will be given and what is expected of the family
- Regular reviews with the family to monitor progress
- Providing homes for those families that keep to the
- Who do I contact for more information?

Other contributing factors

All or some of the following may aggravate the anti-social behaviour and be identified as a support need for the family. However, unless some or all of the main criteria can be met, these factors alone will not be a reason to refer a family to the project.
- Drug/alcohol misuse
- Poor housing conditions
- Debts
- Lack of basic skills
- Poor parenting skills
- Poor life skills
- Crime
- Physical/mental health problems
- Low income
- Poor prospects of employment
- Domestic violence

Who do I contact for more information?

Lorraine Testro
Derby Family Intervention Project Manager
Osmaston Local Housing Office
152-154 Addison Road
Derby, DE24 8FL

Telephone: 01332 717872
Mobile: 07900 225969
Email: Lorraine.Testro@derbyhomes.org

To download this information as a PDF leaflet, click on the link below:

 Derby Family Intervention Project – (2.227 KB)