What Derby Homes Can Do

Derby Homes can take action against a tenant who breaks a tenancy condition. If the person causing your problem is not a council tenant, the options will be explained to you. Most neighbour nuisance involves a breach of tenancy conditions, for example:

• noisy parties
• loud music
• any type of harassment
• problem animals.

We will always try to sort out the problem without taking legal action, but we will not hesitate to take legal action if it proves necessary. Before we get to that stage, we will always give the person(s) causing the problem the opportunity to explain their behaviour.

A Housing Officer can:
• visit them in their home, or
• arrange an interview for them in the Area Office, or
• send a letter.

Usually there will be a combination of all three, unless the behaviour stops after the first discussion. We may also involve other agencies, such as Education or Social Services, to help us solve the problem.

We must give the person a reasonable opportunity to discuss the problem and time to change or stop the behaviour. This helps if we take legal action later.