Derby Homes, the body that manages 14,500 council homes in Derby, has been awarded the Charter Mark - the public sector quality award - for a second time.

The Charter Mark is the Government’s national standard of customer service excellence for public sector organisations. It is held for three years, after which organisations have to re-apply.

Dennis Rees, Chair of Derby Homes said: “We first received the award in 2002 when Derby Homes became responsible for managing the city’s housing stock. Getting the award a second time is a reflection of the high quality of service that our customers receive.”

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