The Fourth Annual Report has been released by Derby Homes for 2005/06.
It is available to view on the website and in various downloadable formats.
View our Annual Report Section![#]()
When Derby Homes was formed by Derby City Council in 2002, its main ambition was to deliver substantial improvements to Council homes.
The completion of the £120m Homes Pride Programme in March 2006 met that promise, and brought all Council homes up to the decent homes standard; on time, in budget and to over 80% customer satisfaction.
In February 2006, the Audit Commission revisited Derby Homes to assess our value for money and services.
They awarded us 3 stars for the excellence of our services and, just as importantly, found we had excellent prospects for improvement in the future.
The Audit Commission, as an appendix to their report, identified examples of good practice and innovation in the services we
provide. Here is a sample:
We carried out £3m worth of disabled adaptations work as part of our Homes Pride, decent homes programme. We assigned occupational therapists from Social Services to ensure elderly and disabled peoples’ needs were designed into new kitchens and bathrooms.
We issue repair statements along with rent statements four times a year. This lets tenants know what repairs have been ordered and the cost of the work. This increases tenants’ awareness of service costs and ensures repairs ordered are completed and accurate.
There is close joint working with Derbyshire Fire and Rescue Service, monitoring the causes of fires in Council homes, running campaigns to raise awareness of fire safety, and promoting safety checks for new tenants.
We work closely with leaseholders to improve the services provided. For example, we offer them the chance to purchase major works and repairs services if they wish.
We are proud of our achievements and we would like to thank all tenants, leaseholders, board members, councillors, staff, and our partner organisations for their hard work, enthusiasm and support.
You are all stars.
Dennis Rees - Charman of the Board |
Phil Davies - Chief Executive |
View our Annual Report Section![#]()