Contact Centre

Head Office

Our Head Office is based at:

Derby Homes
Floor 2
South Point
Cardinal Square
10 Nottingham Road
Derby
DE1 3QT

Telephone our Enquiry Centre on 01332 711000*

Minicom number: 01332 888555

Fax number: 01332 888787

Email enquirycentre@derbyhomes.org

Contact us online

You can also contact us via Facebook  or Twitter

   

The Enquiry Centre is open Monday to Friday 8am-8pm and on Saturdays between 9am and 12noon. If you ring outside these hours, there will be an answerphone message giving you an emergency number to call

Please note that if you send us a text, or reply to a text that we have sent you it will cost you your normal standard message charge. You should check with your network provider for more information on these charges.

See the list to the right for details of our customer care charters and our commitment to you

You can now pay your rent, view your rent account, and report a repair on Derby Homes website. Click here to register.

*All calls to Derby Homes will be recorded for training and monitoring purposes.